LabGenetics S.L. (Laboratorio de Genética Clínica S.L), hereinafter referred to as the RESPONSIBLE, is the Data Controller of the User’s personal data and informs the User that this data will be processed in accordance with the current regulations on the protection of personal data: Regulation (EU) 2016/679 of April 27, 2016 (GDPR) concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, and Organic Law (ES) 15/1999 of December 13 (LOPD) on the protection of personal data. Therefore, the following information about the processing is provided:

Purpose of the processing: Maintain a business relationship with the User. The operations planned for the processing are:

  • Sending advertising and commercial communications by email, fax, SMS, MMS, social communities, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the RESPONSIBLE and will be related to their products and services, or those of their collaborators or suppliers with whom they have reached a promotion agreement. In this case, third parties will never have access to personal data.
  • Carry out statistical studies.
  • Process orders, requests, or any type of request made by the user through any of the contact forms available.
  • Send the website newsletter.

Data retention criteria: They will be retained for as long as there is a mutual interest in maintaining the purpose of the processing, and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or their complete destruction.

Data communication: The data will not be communicated to third parties, except by legal obligation.

User’s rights:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability, and erasure of their data, and to limitation or opposition to their processing.
  • Right to file a complaint with the supervisory authority ( if they consider that the processing does not comply with current regulations.

Contact details to exercise their rights:

Postal address: C/ Poeta Rafael Morales, 2. 2ª Planta, 28702 San Sebastián de los Reyes (Madrid)


Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to the RESPONSIBLE is true and is responsible for communicating any modifications to them.

The RESPONSIBLE informs and expressly guarantees users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data is made, the express, informed, and unequivocal consent of the Users will be requested. All data requested through the website are mandatory, as they are necessary for the optimal provision of the User’s service. In case not all the data is provided, it is not guaranteed that the information and services provided will be fully adjusted to their needs.


In accordance with the current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPD regulations for the processing of personal data under their responsibility and manifestly with the principles described in Article 5 of the GDPR and Article 4 of the LOPD, by which they are processed in a lawful, fair, and transparent manner in relation to the data subject and are appropriate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures set out in the GDPR and LOPD in order to protect the rights and freedoms of Users and has communicated to them the appropriate information so that they can exercise them.